Soporte Técnico Prestashop / Wordpress. Soporte web. Reparación. Resolución de incidencias. Soporte Prestashop. Soporte Wordpress

Support

Free

Hours of Technical Support. You can choose between NORMAL and URGENT Priority. Urgent Technical Support is carried out 24 hours a day and its processing is a priority.

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If you need us to provide technical support to solve any web issues, modification or implementation of functionalities, then you have to hire this Technical Support service by the hour. Each unit purchased corresponds to one hour of technical support.

You can choose the priority between NORMAL AND URGENT.

Normal

The service is from Monday to Friday during office hours. It is subject to work queue, so even if we give you the option to suggest a day and time for the execution of the service, we cannot guarantee that it will be strictly complied with.

Urgent

The service is carried out 24 hours a day and is processed as a matter of priority in less than one hour from the acquisition. It is reserved for important incidents that need to be resolved immediately

Urgent priority is only to respond to serious incidents that need to be resolved immediately. We will not provide the service if this condition is not met.

  • This service has an expiration of 1 year. You can use it throughout this period.
  • To know exactly how many hours of Technical Support are required to perform the work, you will need to contact us before purchasing this service or purchasing several hours of Support.
  • If you wish to purchase 5 hours or more of this service, we offer you the Technical Support PACK

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