If you need us to provide technical support to solve any web issues, modification or implementation of functionalities, then you have to hire this Technical Support service by the hour. Each unit purchased corresponds to one hour of technical support.
You can choose the priority between NORMAL AND URGENT.
The service is from Monday to Friday during office hours. It is subject to work queue, so even if we give you the option to suggest a day and time for the execution of the service, we cannot guarantee that it will be strictly complied with.
The service is carried out 24 hours a day and is processed as a matter of priority in less than one hour from the acquisition. It is reserved for important incidents that need to be resolved immediately