PrestaShop Support is an essential service because PrestaShop online stores usually have some kind of incident, error or malfunction that can cause serious problems to users and buyers, not allowing them to browse or buy within the website. This situation has a negative impact on the reputation of the PrestaShop store and an economic loss in daily sales, because many of these incidents make the online store inoperative and customers can not make purchases online.
On the other hand, PrestaShop online stores have dynamic contents that need to be modified at some point. It is also necessary to make modifications of styles, implementation of functionalities, development and installation of modules for PrestaShop, daily maintenance tasks and other necessary tasks to have the online store optimized and working at full capacity at all times.
All of the above is included in our PrestaShop Technical Support service that we provide to all our online store customers.
Our PrestaShop technical support service is of the highest level (Level 4). This means that our professionals are highly qualified as experts and official developers of the PrestaShop platform. We carry out repairs and modifications at the CORE level, arriving within the source code of the platform, its elements and internal structure.
For your peace of mind and confidence, we resolve 100% of PrestaShop online store incidents in the shortest possible time and with all the guarantees of the recovery of the normal operation of the site. We have specialized by far, in the resolution of incidents in the PrestaShop platform.
In addition, if you have an important incident in your online store and you need immediate assistance 24 hours a day, we have available our PrestaShop Urgent Support service with immediate response and assistance at an affordable price.