PRESTASHOP SUPPORT

PrestaShop Support is an essential service because PrestaShop online stores usually have some kind of incident, error or malfunction that can cause serious problems to users and buyers, not allowing them to browse or buy within the website. This situation has a negative impact on the reputation of the PrestaShop store and an economic loss in daily sales, because many of these incidents make the online store inoperative and customers can not make purchases online.

On the other hand, PrestaShop online stores have dynamic contents that need to be modified at some point. It is also necessary to make modifications of styles, implementation of functionalities, development and installation of modules for PrestaShop, daily maintenance tasks and other necessary tasks to have the online store optimized and working at full capacity at all times.

All of the above is included in our PrestaShop Technical Support service that we provide to all our online store customers.

Our PrestaShop technical support service is of the highest level (Level 4). This means that our professionals are highly qualified as experts and official developers of the PrestaShop platform. We carry out repairs and modifications at the CORE level, arriving within the source code of the platform, its elements and internal structure.

For your peace of mind and confidence, we resolve 100% of PrestaShop online store incidents in the shortest possible time and with all the guarantees of the recovery of the normal operation of the site. We have specialized by far, in the resolution of incidents in the PrestaShop platform.

In addition, if you have an important incident in your online store and you need immediate assistance 24 hours a day, we have available our PrestaShop Urgent Support service with immediate response and assistance at an affordable price.

If your PrestaShop online store has a serious incident and has become inoperative or users are unable to browse or make purchases, then you should hire this Urgent PrestaShop Support service as soon as possible.

Unlike the ordinary PrestaShop Support service, this urgent service is not subject to work queues or priority, but the response from our side is immediate. We instantly assign a PrestaShop Level 4 Support technician to give you immediate technical assistance and resolve your issue in the shortest possible time so that your online store can be back up and running in a matter of minutes or very few hours.

This service is ideal for online stores that have a high volume of traffic and exceed high levels of daily sales turnover. In these situations, every hour that the store is down leads to huge financial losses and a significant drop in the reputation of the site.

This service is 24 hours a day, 365 days a year so that you are fully covered in case of an emergency need.

We guarantee that your PrestaShop online store will be up and running again as soon as possible, minimizing the financial and reputational losses caused by the incident.